At Eiraveda, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines how we handle shipping, delivery timelines, and associated charges.
- Shipping Locations
• We currently ship to locations across India.
• International shipping may be introduced in the future; updates will be provided on our website. - Order Processing
• Orders are processed within 2 – 4 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day. - Delivery Timeframes
• Standard delivery within India: 5 – 7 business days.
• Express delivery (if available): 2-3 business days.
• Delivery times may vary based on the destination and unforeseen circumstances such as natural disasters, strikes, or courier delays. - Shipping Charges
• Standard shipping: order value > 2800/- Rs.100/- (Inclusive of GST).
Order value < 2800/- 5% of total order value
• express shipping: Extra Rs.100/-
• Exact charges will be calculated and displayed during checkout based on the delivery location and selected shipping method. - Order Tracking (Future Provision)
• Once your order is shipped, a tracking number and link will be sent to your registered email or phone number.
• You can track your order on the courier partner’s website using the provided details. - Undeliverable Packages
• If an order is returned to us due to incorrect delivery details provided by the customer, reshipping charges will apply.
• Orders unclaimed for 14 days after a failed delivery attempt may be cancelled, and there will be no refunds. - Damaged or Missing Items
• If your order arrives damaged or with missing items, please contact us within 48 hours of delivery.
• Retain the original packaging and provide photos to help us resolve the issue promptly.
• It is mandatory for the customer to contact us through mail to resolve the issue.
• Depending on the circumstances, we may offer a replacement, refund, or other resolution. - Delivery Restrictions
• Certain products may have restrictions based on regional laws or regulations.
• Customers will be informed if an order cannot be delivered to their location. - International Shipping (Future Provision)
• When introduced, international shipping may involve customs duties, taxes, and additional fees. These costs will be the responsibility of the customer. - Customer Support
For any questions or concerns regarding shipping, please contact us:
• Email: eiraveda3999@gmail.com
• Website: www.eiraveda.com
• Customer Support Number : +91 7032040503
• Working Hours: 10 AM to 4PM (Mon to Fri)