Payment Policy

Eiraveda is committed to providing a seamless and secure payment experience for its customers and associates. This Payment Policy outlines accepted payment methods, terms, and related procedures to ensure transparency and trust in all transactions.

1. Accepted Payment Methods

We accept the following payment options for orders placed through our website, mobile app, or authorized distributors:

  • Credit/Debit Cards: Visa, MasterCard, Rupay, and other major providers.
  • UPI Payments: Google Pay, PhonePe, Paytm, and other UPI-enabled apps.
  • Net Banking: Supported by leading Indian banks.
  • Digital Wallets: Paytm, Amazon Pay, and other approved wallets.

2. Payment Terms

  • Full Payment: Orders must be fully paid at the time of purchase.
  • Currency: Payments are accepted in Indian Rupees (INR).
  • Pricing: All prices displayed on our website or by authorized distributors are inclusive of applicable taxes unless stated otherwise.

3. Payment Security

  • All online payments are processed through secure payment gateways that comply with industry-standard encryption protocols.
  • Eiraveda does not store sensitive payment information such as card details or UPI PINs.

4. Failed Transactions

  • In case of a payment failure, customers are advised to check their bank account or contact their payment provider.
  • If the amount has been debited without confirmation of the order, please contact our support team with the transaction ID. Refunds for failed transactions will be processed within 7 to 15 days.

5. Refunds for Payments

  • Refunds for eligible cancellations, returns, or grievances will be processed as per our Refund Policy.
  • Refunds will be credited to the original payment method used during the transaction unless otherwise agreed.

6. Order Cancellation and Payment

  • Orders can be cancelled before they are shipped. Refunds for cancelled prepaid orders will be processed within 5 to 7 days.

7. Disputed Payments

  • For disputes related to incorrect charges, double payments, or unauthorized transactions, please contact our support team within 48 hours of the transaction.
  • Proof of payment and relevant transaction details will be required for resolution.

8. Grievances and Support

  • For any payment-related queries or grievances, reach out to us at:
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